"Implementing Borderless AI was a smooth process from start to finish. The team guided us through every step, answered all of our questions, and made the migration easy for both HR and our employees." — Jana M., Sr. TA Specialist at Rewind
Rewind, a fast-growing technology company, needed a better way to employ team members in Brazil and Norway. Their previous EOR felt slow, transactional, and expensive, and they weren’t getting the level of attention or guidance they needed to confidently scale.
By switching to Borderless AI, Rewind gained a modern, partner-focused Employer of Record with hands-on support, seamless migration, and airtight compliance in complex markets.
Impact TL;DR:
Smooth migration from Deel with no disruption to pay, benefits, or employment status
Employees in Brazil and Norway fully onboarded with local-compliant contracts and benefits
Hands-on support from a dedicated CSM, guiding both HR and employees through every step
No payroll issues, with accurate, on-time payments in local currencies
Stronger compliance posture in two complex international markets
A solid foundation to scale their distributed team with confidence
Challenge
Outgrowing a transactional EOR partner
Rewind had already proven the value of hiring globally, but their existing EOR setup with Deel was getting in the way:
Slow, ticket-based support, leaving HR teams waiting for answers on time-sensitive issues
A rigid, one-size-fits-all experience that didn’t feel aligned with their pace or expectations
Concerns about scaling, given the level of attention they were receiving as they added more employees
Rewind wasn’t just looking for a vendor. They wanted a partner who would act as an extension of their People team, a modern EOR that could keep up with their growth and help them scale the right way.
Solution
A smooth switch to a modern, partner-first EOR
Rewind chose Borderless AI as their new Employer of Record for Brazil and Norway, prioritizing a platform that combined modern tech with high-touch support.
Borderless AI delivered:
End-to-end migration from the previous EOR platform, fully managed by Borderless AI’s customer success team
Guided onboarding for both HR and employees, with clear communication at every step
Local-compliant contracts, benefits, and payroll tailored to Brazilian and Norwegian regulations
Responsive, personable support from a dedicated CSM who knows their account intimately
A clean, intuitive platform that’s easy for HR and employees to navigate day-to-day
A stronger foundation for global growth
Today, Rewind has a stable, compliant footprint in Brazil and Norway—and a partner they trust as they plan their next phase of hiring.
Payroll runs smoothly each month, employees are paid correctly and on time in their local currencies, and HR has direct access to experts whenever questions arise. Instead of worrying about EOR limitations, Rewind can focus on finding great people and building great products.
"Borderless AI’s platform is easy to use and their team is responsive and personable. We haven’t uncovered any shortcomings, and we finally feel like we have the right partner in place to scale." — Jana M., Sr. TA Specialist at Rewind
