"I have worked with a lot of EORs in my HR career, and Borderless has really changed the experience. We have really enjoyed the ease of access on the platform, the navigation and the user experience." — Cheli N., Talent Lead at Dynamic Connections
Dynamic Connections, a Canadian logistics technology company, needed to expand into the U.S. to support its growing Salesforce with professionals who understood the American freight and fulfillment ecosystem. They had started this expansion with Deel, but quickly ran into high costs, lagging support, and a platform experience that didn’t match their fast-paced team.
After switching to Borderless AI, Dynamic Connections seamlessly onboarded U.S. employees with no disruption to payroll, benefits, or contracts. With Borderless AI as their Employer of Record, they now hire and operate across the border with confidence, and plan to keep scaling.
Impact TL;DR
Switched from Deel with zero disruption to employees
Expanded into the U.S. with full compliance, benefits, and payroll support
Improved speed and support, with responses in hours, not days
Saved on platform fees, unlocking more budget to scale faster
Onboarded new team members in days, not weeks
Built a better hiring experience for their team and candidates
Challenge
Outgrowing a slow, costly EOR experience
Dynamic Connections originally partnered with Deel to support U.S. hiring needs, but the experience left their team frustrated:
High platform fees that added up quickly as they expanded
Slow, impersonal support, often routed through ticket queues
Unclear processes for benefits and payroll in the U.S.
Lack of strategic guidance, especially around compliance questions
As they looked to expand their U.S. Salesforce with talent that understood logistics inside and out, they realized they needed more than just a platform; they needed a partner.
Solution
Dynamic Connections turned to Borderless AI to take over as their U.S. Employer of Record. The transition from Deel was handled seamlessly by Borderless AI’s customer success team, with no disruption in pay, benefits, or employee experience.
Key benefits Dynamic Connections experienced:
Seamless migration from Deel, with no missed pay runs or HR issues
Immediate access to U.S. hiring infrastructure, including compliant contracts and benefits
Dedicated support team, responding quickly and proactively
A cleaner, more intuitive platform that their team enjoys using
From cross-border stress to cross-border scale
With Borderless AI, Dynamic Connections successfully expanded into the U.S. with confidence and is now actively scaling its international team. With a smoother onboarding experience, faster support, and no compliance headaches, the company can focus on what it does best: delivering smarter logistics.
Today, Dynamic Connections continues to expand without slowing down its mission, knowing that global hiring doesn’t have to come with global headaches.
