Vision

Mission

Building the most customer obsessed HR platform in the world.

What We Do

Products we offer:

EOR (Employer of Record):

Hire, on-board, and pay international team members without a local legal entity.

Example: A Canadian company hires 3 people in Spain using Borderless’ Spain entity for payroll and benefits.

Contractor Payments:

Onboard, manage, and pay international contractors worldwide with guaranteed compliance, speed, and efficiency.

Example: A New York FinTech pays seven part-time engineers in Latin America; Borderless manages invoice approval and payments.

AOR (Agent of Record):

Ensure precise worker classification and mitigate liability, safeguarding talent from misclassification risks.

Example: Borderless contracts with a freelancer for a customer and manages payment and on/off-bording.

Global Payroll:

Borderless ensures your global workforce is paid accurately, on time, and fully compliant, for both new and established international operations.

Example: A Borderless customer has entities in Spain, Brazil, and Germany, and asks Borderless to leverage Borderless’ payroll products and service to handle benefits and payroll for companies that lack this setup.

Global Mobility:

Simplifies global visa and immigration processes with end-to-end support (checklists, document upload, verification, expedited appointments).

Example: A UK company moves 3 employees to Spain; Borderless handles the Spanish visa, then places them on EOR.

Core Values

Quality First:

We put quality first in everything we do. From launching new products, to customer onboarding, we do things right, the first time we do them. We hold each other accountable and to high standards while delivering excellent customer service.

Customer Obsession:

We deeply understand our customers’ needs and endlessly focus on delivering practical results and wow-experiences. Everyone at the company spends time getting to know our customers. When our customer is experiencing a problem, we act immediately to fix it.

Intensity:

We want to win, often and always. We move fast and leave attitudes at the door. We push the limits of what’s possible, keeping our customer-first mentality turned on. Our team takes pride in the work we do because we see the value that our mission will bring to businesses and work forces around the world.

Themes and Expectations of Our Team

Customers Over Everything

We’re not average here – it’s not normal for us to go to sleep if there are urgent, unanswered customer tickets. We work our butts off to make sure customers love us – we expect jaw-dropping experiences for our customers. Period.

We think this is how we will build something durable – and believe we don't have the right to do much of anything else if we don't treat our customers correctly.

In-Office Culture

We are a 5-day in-office culture – full-time office presence Monday through Friday is expected – we want our customer success sitting next to our product team. We’re HQ’d in Toronto.

Hard Work

I am a 996 founder - it works with my life – I don’t expect this of the team, but most people at the company work Full-Plus Days (ie: in office 9-10 hours a day and online most every hour of the week).

I encourage you to ask our Senior Leadership Team (SLT) what this is like in practice.

Creating the Future We Want

We are venture funded but we’re happy never raising any more capital – we don’t care about vanity headlines and funding numbers. We care about our customers and being well-run – we believe in our business model enough not to lean on extra capital.

We think we can build a profitable, $100M ARR business in the coming years.

Thank you,

PS: Listening to a few minutes of Make it Click may give you a sense of my working style, etc.