Indonesia's labor force of 153.05 million people expanded by 3.67 million workers in the past year, creating substantial opportunity for global employers. The country's economy posted 5.03% GDP growth in 2024, driven by manufacturing, which contributed 18.98% of GDP, and a trade sector that added 980,000 new jobs over the past year.
An Employer of Record (EOR) service acts as the legal employer for your Indonesian workforce, managing complex regulatory requirements including employer social security contributions of 10.24%-11.74% across five BPJS programs, the mandatory religious holiday bonus (THR), and Foreign Worker Utilisation Plans (RPTKA) for international hires. Your EOR handles payroll processing, tax withholdings, benefits administration, and ensures compliance with Indonesian Manpower Act No. 13 of 2003 provisions governing leave entitlements and termination restrictions. This article evaluates seven employer of record services Indonesia providers to help you navigate these requirements.
Why Use an Employer of Record in Indonesia?
Indonesia ranks as the 16th largest economy globally with a nominal GDP of IDR 22,139.0 trillion in 2024, attracting investment that reached IDR 401.5 trillion in Q1 2024 alone. The country offers access to 66.19% full-time employed workers concentrated in strategic hubs, with Java Island contributing 57.7% of GDP. Foreign investors directed IDR 112.5 trillion toward manufacturing in early 2024, signaling strong sector momentum. As a member of ASEAN and the Regional Comprehensive Economic Partnership (RCEP), Indonesia provides regional market access while maintaining competitive operating costs with average employee wages of IDR 3.09 million monthly.
Our Picks for the 7 Best EOR Companies in Indonesia
| Company Name | Key Features | Price | Country Coverage | G2 Rating | Free Trial | Legal & Compliance | Onboarding Speed | Platform Experience | Customer Support |
|---|---|---|---|---|---|---|---|---|---|
| Borderless AI | AI-powered onboarding, compliance automation, payroll management | $579/employee/month | 170+ countries | 4.9/5 | Demo | Compliance with Indonesian labor laws, PPh 21 tax filings | 1-2 days | AI-driven, real-time compliance interface | 24/7 in-house support |
| Acclime | PEO, HR outsourcing, payroll, immigration services | From $499 per employee/month | Cambodia and other APAC regions | Not listed | No | Specializes in Indonesian labor laws | 2 days | Range of HR and corporate services | Dedicated support through consultations, responsive support with local knowledge |
| Serviap Global | Payroll, benefits administration, immigration, recruitment | From $349/employee/month | Focus on Latin America, including Costa Rica, 180+ countries supported | 4.5/5 | No | Global compliance, including Indonesia | Few days (4-5) | HR and recruitment services platform | Dedicated support through consultations, Localized support |
| Emerhub | Recruitment, payroll, HR administration, market entry services | Custom pricing | Southeast Asia, including Indonesia | Not listed | Free consultation | Expert in Southeast Asian labor laws | Around 10 days | Web app for employee management | Dedicated support through consultations |
| Rivermate | Global EOR services, HR tools, cost-effective pricing | Custom pricing | 150+ countries | 4.9/5 | Demo | Ensures compliance in 150+ countries | 1-2 days | All-in-one platform for global workforce | Provides support via demos and consultations, Dedicated account managers available via multiple channels |
| TalentHub by Glints | EOR services, compliance, HR support | Custom pricing | Southeast Asia, including Indonesia | Not listed | Demo | Labor law compliance in Indonesia | Few weeks | Streamlined platform for managing teams | Provides support through consultations |
| Native Teams | Employment contracts, payroll, tax filings, HR tasks automation | $99/employee/month | 85+ countries | 4.9/5 | Demo | Ensures compliance with Indonesian laws | 5 - 7 days | Automated HR tasks, user-friendly dashboard | Provides support through consultations, Proactive support, regional account managers |
Borderless AI
Borderless AI represents a new generation of Employer of Record solutions, leveraging artificial intelligence to streamline global hiring and payroll management. The platform serves organizations looking to expand into Indonesia without establishing a local legal entity, offering comprehensive compliance coverage and rapid deployment capabilities.
Why Use Borderless AI for EOR in Indonesia
Borderless AI delivers exceptional value for companies expanding into Indonesia through its AI-driven compliance automation that continuously monitors Indonesian labor laws and PPh 21 tax requirements. The platform's industry-leading 5-day payroll processing and 1-2 day onboarding speed enable organizations to deploy talent in Indonesia faster than traditional providers while maintaining full regulatory compliance.
Key Benefits and Features
- Industry-leading 5-day global payroll processing ensures Indonesian employees receive payments faster than competitors
- Direct entity ownership in 170+ countries provides complete control over compliance and employment processes
- AI-powered real-time compliance monitoring automatically adapts to changes in Indonesian labor regulations
- 24/7 in-house support team with dedicated account managers for immediate assistance
- Zero salary deposits required, maintaining flexible cash flow for growing organizations
Price: $579/employee/month
Country Coverage: 170+ countries
G2 Rating: 4.9/5
Free Trial: Demo
Legal & Compliance: Borderless AI maintains comprehensive compliance with Indonesian labor laws and handles all PPh 21 tax filings. The platform's AI-driven compliance engine provides real-time monitoring of regulatory changes, ensuring continuous adherence to local employment regulations.
Onboarding Speed: 1-2 days
Platform Experience: The AI-driven platform features a real-time compliance interface that provides instant visibility into employment status, payroll processing, and regulatory requirements. The intuitive dashboard centralizes all HR functions for managing Indonesian employees efficiently.
Customer Support: 24/7 in-house support with dedicated account managers ensures immediate assistance for any issues related to Indonesian employment or compliance matters.
Pros & Cons
| Pros | Cons |
|---|---|
| Industry-fastest global payroll processing (5 days) | Newer company in the industry |
| Fastest international onboarding (1-2 days) | Fewer integrations than some legacy providers |
| Real-time compliance monitoring | |
| Direct entity ownership |
Acclime
Acclime provides professional employer organization and EOR services with a strong focus on the Asia-Pacific region. The company brings extensive experience in corporate services and HR outsourcing, offering a comprehensive suite of solutions for businesses entering Southeast Asian markets including Indonesia.
Why Use Acclime for EOR in Indonesia
Acclime specializes in Indonesian labor law compliance with responsive local support teams who understand the nuances of Indonesian employment regulations. Their integrated approach combines PEO services, payroll management, and immigration assistance, making them particularly valuable for organizations requiring comprehensive support in navigating Indonesia's regulatory environment.
Key Benefits and Features
- PEO and HR outsourcing services tailored to Indonesian market requirements
- Comprehensive payroll management with local tax expertise
- Immigration services for foreign nationals working in Indonesia
- Local knowledge from consultants with APAC regional experience
Price: From $499 per employee/month
Country Coverage: Cambodia and other APAC regions
G2 Rating: Not listed
Free Trial: No
Legal & Compliance: Acclime specializes in Indonesian labor laws with deep expertise in regional compliance requirements. Their team provides guidance on employment contracts, statutory benefits, and local regulatory obligations.
Onboarding Speed: 2 days
Platform Experience: Acclime offers a range of HR and corporate services through their platform, focusing on comprehensive support rather than a single unified interface.
Customer Support: Dedicated support through consultations with responsive local teams who bring regional knowledge to every engagement.
Pros & Cons
| Pros | Cons |
|---|---|
| Strong APAC regional expertise | No G2 rating available for reference |
| Specializes in Indonesian labor laws | No free trial option |
| Fast 2-day onboarding | Limited country coverage compared to global providers |
| Immigration services included | Less focus on technology platform |
Serviap Global
Serviap Global offers employer of record services with competitive pricing and a focus on recruitment-integrated solutions. While their primary expertise centers on Latin American markets, they provide global coverage including Indonesia through their network of 180+ countries.
Why Use Serviap Global for EOR in Indonesia
Serviap Global combines EOR services with recruitment capabilities, offering an integrated approach for companies looking to both source and employ talent in Indonesia. Their competitive pricing starting at $349 per employee makes them an accessible option for organizations managing budget constraints while maintaining global compliance standards.
Key Benefits and Features
- Competitive pricing structure starting at $349/employee/month
- Integrated recruitment services for talent sourcing in Indonesia
- Comprehensive payroll and benefits administration
- Localized support through dedicated consultations
- Immigration assistance for international hires
Price: From $349/employee/month
Country Coverage: Focus on Latin America, including Costa Rica, 180+ countries supported
G2 Rating: 4.5/5
Free Trial: No
Legal & Compliance: Serviap Global ensures global compliance including Indonesian regulatory requirements, though their primary expertise lies in Latin American markets.
Onboarding Speed: Few days (4-5)
Platform Experience: The platform combines HR and recruitment services, offering an integrated approach to workforce management with a focus on service delivery.
Customer Support: Dedicated support through consultations with localized teams providing region-specific guidance.
Pros & Cons
| Pros | Cons |
|---|---|
| Competitive pricing structure | Primary expertise is Latin America, not Asia-Pacific |
| Integrated recruitment services | Slower onboarding (4-5 days) than leading competitors |
| Extensive country coverage (180+) | No free trial available |
| Immigration assistance included | Lower G2 rating than top performers |
Emerhub
Emerhub specializes in Southeast Asian markets, positioning itself as a regional expert for companies entering Indonesia and neighboring countries. Their services extend beyond standard EOR offerings to include market entry consulting and comprehensive HR administration tailored to Southeast Asian business practices.
Why Use Emerhub for EOR in Indonesia
Emerhub's concentrated expertise in Southeast Asian labor laws makes them particularly valuable for organizations prioritizing deep regional knowledge over global scale. Their market entry services provide strategic guidance for companies new to Indonesia, combining employment services with business establishment support and local regulatory navigation.
Key Benefits and Features
- Specialized expertise in Southeast Asian labor laws and regulations
- Market entry services for business establishment in Indonesia
- Recruitment assistance for local talent acquisition
- Comprehensive payroll and HR administration
- Web-based employee management application
Price: Custom pricing
Country Coverage: Southeast Asia, including Indonesia
G2 Rating: Not listed
Free Trial: Free consultation
Legal & Compliance: Emerhub brings expert-level knowledge of Southeast Asian labor laws with particular depth in Indonesian employment regulations and compliance requirements.
Onboarding Speed: Around 10 days
Platform Experience: Web application designed for employee management with functionality tailored to Southeast Asian business practices.
Customer Support: Dedicated support through consultations with regional specialists familiar with Indonesian market conditions.
Pros & Cons
| Pros | Cons |
|---|---|
| Deep Southeast Asian expertise | Slowest onboarding time (10 days) |
| Market entry services included | No G2 rating for third-party validation |
| Free consultation available | Custom pricing lacks transparency |
| Regional focus on Indonesia | Limited coverage outside Southeast Asia |
Rivermate
Rivermate positions itself as a cost-effective global EOR solution with comprehensive coverage across 150+ countries. The platform emphasizes an all-in-one approach to workforce management, combining essential HR tools with dedicated account management for international employment needs.
Why Use Rivermate for EOR in Indonesia
Rivermate offers rapid 1-2 day onboarding for Indonesian employees while maintaining cost-effective pricing through custom packages. Their dedicated account managers provide multi-channel support, ensuring companies have consistent guidance throughout their Indonesian employment journey while benefiting from a unified platform for global workforce operations.
Key Benefits and Features
- Fast 1-2 day onboarding for quick deployment in Indonesia
- All-in-one platform consolidating global workforce management
- Cost-effective custom pricing models
- Dedicated account managers with multi-channel availability
- Comprehensive HR tools integrated into single interface
Price: Custom pricing
Country Coverage: 150+ countries
G2 Rating: 4.9/5
Free Trial: Demo
Legal & Compliance: Rivermate ensures compliance across 150+ countries with systems designed to maintain adherence to Indonesian labor laws and regulatory requirements.
Onboarding Speed: 1-2 days
Platform Experience: All-in-one platform designed to manage global workforce operations through a unified interface with integrated HR tools.
Customer Support: Support provided through demos and consultations with dedicated account managers available through multiple communication channels.
Pros & Cons
| Pros | Cons |
|---|---|
| Excellent G2 rating (4.9/5) | Custom pricing lacks upfront transparency |
| Fast 1-2 day onboarding | Smaller country coverage than some competitors |
| Dedicated account managers | Limited public information about specific features |
| All-in-one platform approach | Demo required rather than free trial |
TalentHub by Glints
TalentHub by Glints leverages Glints' established presence in Southeast Asian talent markets to deliver EOR services specifically designed for regional employment. The platform combines compliance expertise with streamlined team management capabilities for organizations operating in Indonesia and neighboring markets.
Why Use TalentHub by Glints for EOR in Indonesia
TalentHub brings Glints' deep understanding of Indonesian labor markets to EOR services, offering compliance expertise specifically tailored to local regulations. Their streamlined platform focuses on simplifying team management for Indonesian employees, though organizations should plan for longer onboarding timelines of several weeks compared to faster competitors.
Key Benefits and Features
- Indonesia-specific labor law compliance expertise
- Streamlined platform for managing Southeast Asian teams
- Integration with Glints' talent marketplace
- Regional HR support from local specialists
- Demo available to explore platform capabilities
Price: Custom pricing
Country Coverage: Southeast Asia, including Indonesia
G2 Rating: Not listed
Free Trial: Demo
Legal & Compliance: TalentHub ensures labor law compliance in Indonesia with expertise drawn from Glints' established regional presence.
Onboarding Speed: Few weeks
Platform Experience: Streamlined platform designed for efficient team management with focus on Southeast Asian employment requirements.
Customer Support: Support provided through consultations with teams familiar with Indonesian employment practices.
Pros & Cons
| Pros | Cons |
|---|---|
| Strong Indonesia market knowledge | Slowest onboarding (few weeks) |
| Integration with Glints talent network | No G2 rating available |
| Regional Southeast Asia focus | Custom pricing without transparent rates |
| Demo available | Limited global coverage |
Native Teams
Native Teams offers budget-conscious EOR services at $99 per employee monthly, making it the most affordable option in this comparison. The platform emphasizes automation of HR tasks through a user-friendly dashboard while maintaining compliance across 85+ countries including Indonesia.
Why Use Native Teams for EOR in Indonesia
Native Teams delivers exceptional value for cost-sensitive organizations expanding into Indonesia, combining the lowest pricing in this analysis with solid compliance capabilities. Their automated HR task management and proactive support with regional account managers provide essential functionality for Indonesian employment while maintaining accessible pricing for startups and growing companies.
Key Benefits and Features
- Lowest pricing at $99/employee/month
- Automated HR tasks reducing administrative burden
- User-friendly dashboard for intuitive management
- Employment contracts and tax filings handled completely
- Proactive support from regional account managers
Price: $99/employee/month
Country Coverage: 85+ countries
G2 Rating: 4.9/5
Free Trial: Demo
Legal & Compliance: Native Teams ensures compliance with Indonesian laws through automated systems that handle employment contracts, payroll, and tax filings.
Onboarding Speed: 5-7 days
Platform Experience: User-friendly dashboard with automated HR tasks designed to simplify workforce management across multiple countries.
Customer Support: Support provided through consultations with proactive regional account managers assigned to client accounts.
Pros & Cons
| Pros | Cons |
|---|---|
| Lowest price point ($99/month) | Smaller country coverage (85 countries) |
| Excellent G2 rating (4.9/5) | Mid-range onboarding speed (5-7 days) |
| Automated HR task management | Less established brand recognition |
| User-friendly interface | May have fewer advanced features |
Selection Criteria and Methodology
Our evaluation of employer of record services in Indonesia follows a rigorous, data-driven methodology designed to identify providers that deliver measurable value across critical operational dimensions. This analysis examines eight key factors that directly impact the success of international employment arrangements.
- Price: We analyzed pricing structures ranging from $99 to $579 per employee monthly, evaluating transparency, value proposition, and total cost of ownership. Providers offering fixed pricing received higher marks for budget predictability, while custom pricing models were assessed based on typical market rates and included services.
- Country Coverage: Geographic reach spans from regional specialists covering Southeast Asia to global providers supporting 170+ countries. We evaluated whether providers maintain direct entity ownership or partner networks, with direct ownership indicating stronger compliance control and service consistency.
- Key Features: Assessment focused on core EOR capabilities including payroll processing, compliance automation, benefits administration, and technology integration. Advanced features such as AI-powered automation and real-time compliance monitoring received premium consideration for their operational efficiency benefits.
- G2 Rating: Third-party user reviews provide objective validation of service quality. Ratings of 4.9/5 represent top-tier performance, while providers without G2 presence lack independent verification of customer satisfaction and service delivery quality.
- Legal & Compliance: We evaluated depth of expertise in Indonesian labor laws, PPh 21 tax requirements, and ongoing regulatory monitoring. Providers demonstrating specific Indonesian compliance capabilities scored higher than those offering general global compliance frameworks.
- Onboarding Speed: Time-to-productivity directly affects business operations. Onboarding timelines ranged from 1-2 days to several weeks, with faster deployment enabling quicker talent acquisition and reduced time to operational contribution.
- Platform Experience: Technology assessment examined user interface design, automation capabilities, self-service functionality, and administrative efficiency. AI-driven platforms and real-time dashboards scored higher than basic web applications or manual processes.
- Customer Support: Support evaluation considered availability (24/7 versus business hours), delivery model (in-house versus outsourced), and account management structure. Dedicated account managers and multi-channel support indicate stronger customer service commitment.
Each provider was scored across these dimensions using actual data points from their service offerings, with particular attention to capabilities specifically relevant to Indonesian employment requirements and market conditions.
Expert Tips for Hiring in Indonesia
Successfully employing talent in Indonesia requires understanding specific regulatory and cultural considerations that distinguish this market from other Southeast Asian countries. HR leaders should prioritize comprehensive due diligence on labor law compliance, particularly regarding mandatory benefits such as BPJS healthcare and employment insurance, which carry strict penalties for non-compliance. Engage EOR providers who demonstrate specific expertise in PPh 21 tax calculations and reporting, as Indonesian tax regulations involve complex monthly withholding requirements.
Onboarding timelines matter significantly in Indonesia's competitive talent market. Providers offering 1-2 day deployment enable faster offer-to-start cycles, reducing candidate dropout rates. Additionally, evaluate the EOR's approach to local benefits packages, as Indonesian employees expect comprehensive coverage including religious holiday allowances (THR) and standard employment benefits that vary by industry. Finally, ensure your chosen provider maintains direct entity ownership rather than relying on partner networks, as this structure provides greater control over compliance, payroll accuracy, and employee experience quality throughout the employment relationship.
How to Choose the Best EOR Company
Selecting the optimal employer of record provider for Indonesian operations requires systematic evaluation aligned with your organization's specific requirements and growth objectives. Follow this structured approach to identify the right partner:
- Define Your Requirements: Establish clear criteria including number of employees, budget constraints, required onboarding speed, and necessary features. Companies prioritizing rapid deployment should focus on providers offering 1-2 day onboarding, while budget-conscious organizations may prioritize lower per-employee costs.
- Evaluate Indonesia-Specific Expertise: Review each provider's compliance capabilities specifically for Indonesian labor laws, PPh 21 tax requirements, and mandatory benefits administration. Providers demonstrating specialized Indonesian knowledge reduce compliance risk more effectively than general global platforms.
- Assess Technology Capabilities: Compare platform experiences focusing on automation, real-time compliance monitoring, and administrative efficiency. AI-driven platforms typically reduce manual workload and provide faster insights into employment status and regulatory changes.
- Verify Service Quality: Examine G2 ratings and customer testimonials to validate service delivery quality. Ratings of 4.9/5 indicate consistently high customer satisfaction, while absence of ratings suggests limited market validation.
- Compare Total Cost Structure: Look beyond per-employee pricing to understand complete cost implications including setup fees, benefits costs, and potential hidden charges. Request detailed quotes from shortlisted providers to enable accurate comparison.
- Test Support Responsiveness: Engage providers through demo requests or consultations to assess support quality, response times, and account management approach. This interaction reveals the customer experience you can expect throughout the relationship.
- Consider Scalability: Evaluate country coverage and platform capacity to support growth beyond Indonesia. Organizations with broader expansion plans benefit from providers offering extensive global coverage with consistent service quality across markets.
Reference the comparison table to systematically evaluate each provider against these criteria, ensuring your selection aligns with both immediate needs and long-term strategic objectives for international workforce management.
Why Choose Borderless AI in Indonesia as an EOR Provider
Borderless AI delivers a compelling value proposition for organizations expanding into Indonesia through its combination of cutting-edge technology, rapid deployment, and comprehensive compliance expertise. The platform's AI-driven automation sets it apart from traditional EOR providers by continuously monitoring Indonesian labor laws and PPh 21 tax requirements, automatically adapting to regulatory changes without manual intervention.
Key competitive advantages include:
- Industry-Leading Speed: 1-2 day onboarding enables the fastest time-to-productivity in the market, combined with 5-day payroll processing that ensures Indonesian employees receive compensation faster than competitor timelines.
- Superior User Experience: The 4.9/5 G2 rating validates exceptional customer satisfaction, reflecting the platform's intuitive interface and service quality.
- AI-Powered Automation: Real-time compliance interface provides instant visibility into employment status, regulatory requirements, and potential compliance issues, reducing administrative burden and risk exposure.
- Direct Entity Ownership: Operating legal entities in 170+ countries provides complete control over compliance and employment processes, ensuring consistent service quality and regulatory adherence.
- 24/7 Support Infrastructure: In-house support team with dedicated account managers delivers immediate assistance for Indonesian employment matters, contrasting with outsourced support models used by competitors.
- Financial Flexibility: Zero salary deposit requirements maintain cash flow flexibility, eliminating the upfront capital requirements imposed by traditional EOR providers.
- Indonesian Compliance Expertise: Specialized capabilities in Indonesian labor law compliance and PPh 21 tax filings ensure accurate, timely adherence to local regulatory requirements.
Organizations prioritizing speed, technology innovation, and comprehensive support will find Borderless AI particularly well-suited to their Indonesian expansion requirements, delivering measurable advantages in deployment speed, compliance accuracy, and operational efficiency.
Final Thoughts
Selecting the right employer of record provider for Indonesian operations represents a strategic decision that directly impacts compliance risk, operational efficiency, and talent acquisition success. The comparison of seven leading EOR services reveals significant variation in pricing, onboarding speed, technology capabilities, and compliance expertise, underscoring the importance of systematic evaluation aligned with your organization's specific requirements. Data-driven decision making, leveraging objective metrics such as G2 ratings, onboarding timelines, and documented compliance capabilities, ensures selection of a provider that delivers measurable value rather than marketing promises. As global workforce trends continue accelerating, organizations that establish efficient, compliant employment infrastructure in strategic markets like Indonesia position themselves for sustainable competitive advantage in international talent acquisition and retention.
Ready to streamline your Indonesia hiring process? Book a demo to see how the right EOR partner can accelerate your growth.
