Implicit communication includes aspects of communication like tone of voice, facial expressions, body language, and other cues that imply what we mean or how we’re feeling.

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Why Is Implicit CommunicationImportant?

Good communication is imperative to running a successful business. This includes written and verbal exchanges as well as tone, facial expressions, body language, and other implicit cues. To foster an inclusive and productive work environment, you will need to ensure both verbal and implicit communication are strong. 

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Employee Benefits of Good Implicit Communication 

• ‍Enables Better Collaboration: Ensuring your implicit communications skills are strong will allow you and your teams to collaborate better, allowing you to better understand each individual through non-verbal cues. When employees can easily interpret non-verbal cues (like tone or body language) they can better anticipate needs and more seamlessly work together. 
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• Builds Trust: Implicit communication helps teams build trust with one another, as they can reveal things about each person including shared values, preferences, and sincerity. When you feel like you understand your colleagues on a deeper level, you begin to build an environment based on trust, open communication, and mutual support. This can lead to a more positive work environment and better collaboration. 
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• Champions Equity, Diversity & Inclusion: Implicit communication is a crucial tool in building a corporate culture that champions inclusivity and recognizes cultural sensitivity. Implicit communication can reflect things like cultural norms and by recognizing these, employees can ensure they are being respectful of each others’ unique cultural backgrounds. This fosters an open, safe, and respectful work environment for everyone. 

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Employer Benefits of Good Implicit Communication

• ‍Enables Stronger Leadership: When a leader takes note of nonverbal cues, they can better anticipate the needs of their teams and work to mitigate issues or address concerns at the onset. A leader who is adept at recognizing nonverbal cues is one who is emotionally intelligent, sincere and observant – all necessary skills for a high-performing leader. 
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• Improves Conflict Resolution: Employers able to recognize implicit communication can better detect conflict and underlying tension and therefore quickly work to mitigate it. When leaders leverage implicit communication, they are able to build a culture of openness, communication, and honesty – where teams feel comfortable addressing concerns.
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• Builds Better Client Relationships: Recognizing nonverbal cues from your customers and clients leads to stronger relationships. You are better able to anticipate client needs and understand their unique situations, which can help you come up with specific solutions to each client’s unique problems. Perfecting this skill means better client loyalty for you in the long-term. 

Ensure you are embracing implicit communication as an effective tool for achieving overall business success by fostering openness, communication, inclusivity, and trust.