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Creating a Global Benefits Strategy: A How-To

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Employees are no longer settling when their job doesn't quite fit the bill. They are on the lookout for greener pastures, seeking better opportunities elsewhere.

2021, known as 'The Great Resignation,' set a record for high turnover rates. A significant 43% of employees attributed their departure to subpar benefits. In 2023, while economists say the quitting rate has plateaued, employers recognize that employees are no longer content with mediocre working conditions and seek more from their workplace in the form of a more competitive benefits package.

This underscores the value of offering an attractive global benefits strategy to keep your team engaged and committed. The allure of top-notch perks can be the solution to retaining your best talent and ensuring they stick around for the long haul.

The key is not only to maximize employees' productivity but also to make them feel genuinely valued and exceptionally well taken care of by their employer. 

Crafting an all-encompassing benefits strategy becomes your foundation to engage, inspire, and ignite the motivation within your team. The ripple effect of these benefits elevates not only employee morale but also creates a robust and inclusive company culture, ultimately resulting in a marked enhancement in overall company performance.

If you're on the hunt for the best global talent, it's vital to design employee benefits strategies that not only meet but surpass industry standards. When you offer a thoughtfully designed and exclusive benefits package, you can show your team that you're not just seeking employees but investing in their well-being and career growth.

This journey to create a world-class global employee benefits package is an investment that promises substantial returns. In the following discussion, we'll delve into strategies and best practices that will guide you in tailoring your benefits program to the unique needs of your distributed team, solidifying your position as an employer of choice.

What is a Global Benefits Strategy (GBS)?

Let's start by unpacking the idea of a global benefits strategy. Essentially, it’s a plan that meets the needs of distributed teams worldwide by taking local government mandates and social expectations into account. The goal is to align the company’s goals  with what individual employees require, all while offering a comprehensive benefits package that suits everyone.

Think of it like your organization’s way of being both professional and responsible for all your employees, no matter where they're based. It is about making sure each team member gets what they need, and maybe even a bit more, while following the rules of the country they work in.This approach fosters a sense of belonging and shows that the company genuinely cares about its workforce.

A global employee benefits program can be quite versatile. There are various ways that international companies use to take care of their employees around the world. They can do it by establishing rules and regulations for each local office, or they can have one common set of rules for all their employees while tweaking them to ensure local compliance.The goal is to make sure all the employees, no matter where they are, get what they need. 

Here are some noteworthy forms of a global benefits strategy:

  • Policies are determined at the local level and guided by a broad company approach to benefits.
  • Employees are entitled to a company-wide benefits package, which has been built to suit each employee's local employment standards and to ensure equity across the board. 
  • A comprehensive approach that complies with local laws but puts the global needs of the company at the forefront.

When devising your employee benefits offerings, it's essential to carefully consider the strategic approach that best aligns with your organizational goals and available resources. 

Opting for a global benefits strategy that is not only practical but also sustainable is of utmost importance. Striking this balance ensures that the benefits you offer can be maintained over the long term, preventing any potential financial strain that could arise from an unsustainable approach.

It is also important not to underestimate its impact on employee morale. A positive work environment can significantly boost productivity and employee retention. Addressing the diverse needs of your workforce not only demonstrates your commitment to their well-being but also nurtures a more dedicated and engaged team.

How Do I Implement a GBS?

Creating a successful GBS that caters to both your company’s objectives and the diverse needs of your global workforce, involves a series of vital factors to consider. It all begins with gaining a clear understanding of your company's goals and the distinct requirements of employees situated across the world.

You as an organization will need to delve into your primary goals, whether they involve cost-saving, talent attraction, work-life balance promotion, or employee retention. After establishing your objectives, you'll examine what your employees need based on their locations and individual circumstances. Subsequently, you'll construct a customized benefits package. You can then implement the strategy, maintain open communication channels, and conduct regular evaluations to ensure its effectiveness for everyone on your team.

A successful GBS is a dynamic process that balances global and local perspectives, stays compliant with various rules, and puts your employees' well-being at the front and center.

Identify Your Objectives

The journey to crafting an effective GBS begins with identifying your key objectives, which serve as the foundation for the entire strategy. To embark on this path with clarity and purpose, consider the following vital questions:

Cost Management

Is your primary goal to optimize cost-efficiency in your benefits program while maintaining a high standard of employee support?

Talent Attraction and Retention

Are you aiming to remain competitive in the job market, attracting top talent from around the world and ensuring their long-term commitment to your organization?

Work-Life Balance

Do you envision your global benefits strategy as a tool for fostering employee well-being and work-life balance, thus enhancing their overall job satisfaction and productivity?

Turnover Reduction

Is reducing employee turnover, a common challenge in multinational companies, a significant objective for your organization?

These objectives represent just a sample of the goals that can shape your GBS. By examining your priorities from a comprehensive perspective, you can lay the groundwork for a strategy that harmonizes with both your organization's strategic direction and the diverse needs of your globally scattered employees.

Establish Policies

Setting clear policies is a crucial step in creating a strong global benefits strategy. These policies come after you've figured out your goals and will guide the specific benefit decisions in your GBS. Whether your GBS is more tailored to individual regions or more universal, having clear policies sets you apart from other employers.

The policies should be in line with your objectives and should reflect your organization's values. When your benefits policies match your values, it can boost employee morale and create a positive company culture. As you create these policies, think about what your company can realistically offer now and in the future. Being flexible and prepared for potential changes is key to ensuring your GBS lasts and continues to be effective over time.

Your policies should provide a sense of direction and a framework for making consistent and informed decisions about employee benefits. 

A specific benefits strategy example is if one of your objectives is to promote work-life balance, your policies might include provisions for flexible work hours or family leave options. By having these policies in place, you not only communicate your commitment to these goals but also make it easier to implement and manage them across different regions. This consistency ensures that employees in various parts of the world receive benefits that align with your organization's values and priorities.

Moreover, well-crafted policies also serve as a point of reference for employees. When your workforce knows what to expect from the benefits program, it fosters a sense of transparency and trust. Employees can navigate the system with confidence, knowing that the organization's policies are designed to support their well-being. This not only contributes to higher morale but also reduces misunderstandings and conflicts related to benefits, creating a more harmonious work environment.

While creating and implementing policies for your GBS may seem like a technical aspect of the process, it plays a vital role in making your benefits program effective and sustainable. These policies not only ensure that your GBS remains aligned with your objectives and values but also provide clarity and trust for your employees, ultimately enhancing their experience and well-being in the workplace.

Do your Research

Before embarking on the development of tailored benefits packages for your workforce, it's important not to overlook careful preparation, which is vital for ensuring the success of your business endeavor. This means thoroughly researching the local conditions in the places where your company operates. You need to understand the labor laws, societal norms, and cultural expectations in these places. For instance, different regions have different requirements for employee benefits, and what's essential can vary widely. 

Researching should be thorough because it helps you make informed decisions about what benefits to offer in each location. By understanding the local rules, and expectations, and even studying competitors, you can ensure that your benefits align with what employees need and the laws they must follow. This not only keeps you out of legal trouble but also shows your commitment to respecting the local context.

Additionally, this research helps you manage your resources wisely. You'll learn about the costs associated with providing benefits in different places, allowing you to balance what you offer with what you can afford. This knowledge can also reveal opportunities to save money while still meeting the basic needs of your employees. 

By doing your research, you can create a benefits program that's both practical and genuinely valuable for your employees worldwide.

Execute Your Strategy

The pivotal phase of executing your global benefits strategy has arrived. This is the moment where you transition from planning to action, and in doing so, there are key aspects to consider that are fundamental to the effective implementation of your strategy. These essential components serve as the building blocks for the successful deployment of your benefits program across diverse global regions.

Facilitating Communication of the Employee Benefits Strategy 

First and foremost, consider how you will manage benefits-related communication. Clear and transparent communication is the lifeblood of any benefits plan. Employees need to be well-informed about the benefits they are entitled to, how to access them, and any changes or updates. Your strategy should outline the channels, timing, and content of these communications to ensure that employees are not only aware but also engaged in the benefits offered.

Assigning Management Roles for Employee Benefits

Another critical aspect is the assignment of responsibilities. It's vital to establish a clear hierarchy of who will oversee benefits within your organization. This includes defining roles and responsibilities for individuals or teams that will manage benefit-related inquiries, problem-solving, and compliance. Having a well-defined structure ensures accountability and effective management.

Identifying Benefit Providers

Selecting the right benefits providers is another integral component of execution. Whether it's health insurance, retirement plans, or wellness programs, you need to determine which providers align with your strategy and can deliver on your objectives. Careful provider selection ensures that the benefits you offer are of high quality and are efficiently managed.

Ensuring Compliance with Local Laws and Regulations

Every region has its unique set of employment laws and rules related to benefits. Ensuring that your global benefits strategy complies with these local regulations is not only a legal necessity but also essential for maintaining trust and a positive relationship with local authorities.

As you address these critical elements, you create a robust foundation for your global benefits strategy. Effective communication, well-defined roles, reputable benefits providers, and adherence to local laws collectively form the infrastructure upon which your strategy is built. They are the pillars that support the successful deployment and management of your benefits program across a diverse global market.

Leave Room for Course Correction

Once your global benefits strategy is in motion, it becomes crucial to closely monitor how your employees interact with it. 

Begin by evaluating the impact of the benefit packages you offer to ensure they not only benefit your business but also cater to your team's needs. Are they promoting fairness and inclusivity, and are your employees satisfied with what's being offered?

The employer should consider the financial viability and sustainability of the program. Regularly conduct comprehensive evaluations and audits of your benefits to ensure the strategies remain aligned with your overarching goals. This proactive approach will enable you to make necessary adjustments and optimizations, ensuring the continued success of your global benefits strategy.

Connect with Borderless

Crafting a solid global benefits strategy is your means to draw in and retain top-tier talent. Ensuring that every step of this journey is marked by unwavering compliance with regulations and best practices, is equally as important. 

By collaborating with us, you take a proactive step toward developing a motivated and loyal workforce.

Speak with our team at Borderless, and let's embark on this journey with a productive conversation today.

Disclaimer: Borderless does not provide legal services or legal advice to anyone. This includes customers, contractors, employees, partners, and the general public. We are not lawyers or paralegals. Please read our full disclaimer here.

 

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